Privacy Policy
This Privacy Policy explains how Servidy ("we", "our", or "us") collects, uses, and discloses your information when you use our platform. By using Servidy, you agree to the practices outlined in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, location, and profile information.
- Service Information: Business listings, client details, digital cards, invoices, and communications.
- Usage Data: Browser type, pages visited, device information, and IP address.
2. How We Use Your Information
We use your information to:
- Provide and maintain the Servidy platform
- Enable service listings, reviews, and business interactions
- Send notifications, updates, and support messages
- Improve user experience and platform performance
- Promote services and allow advertisements (where applicable)
- Enforce our Terms of Service and prevent fraud
3. Sharing Your Information
We do not sell your personal data. However, we may share your information with:
- Vetted third-party service providers (e.g., payment processors, analytics tools)
- Other users, when you interact with listings or contact professionals
- Legal authorities, if required by law or to protect rights
4. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver relevant content. You can manage cookie settings in your browser.
5. Your Rights
You have the right to access, update, or delete your personal data. You may also request to:
- Limit or object to data processing
- Withdraw consent at any time (where applicable)
- Request a copy of your personal data
To exercise your rights, please contact us.
6. Data Retention
We retain your information for as long as your account is active, or as needed to fulfill legal or business obligations. You may request deletion of your account at any time.
7. Data Security
We implement reasonable security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Servidy is not intended for children under 13. We do not knowingly collect personal data from minors. If we learn we have collected information from a child under 13, we will delete it promptly.
9. Third-Party Services
Our platform may link to third-party services or use integrations (e.g., Stripe, Google Analytics). We are not responsible for the privacy practices of these providers.
10. Changes to This Policy
We may update this Privacy Policy occasionally. We will notify users of significant changes, but we encourage you to review it regularly. Continued use of Servidy means acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us.